CFE Contigo RPU bills and outage data

CFE SSB · Utilities 4.8 ★

CFE Contigo is the official Android self-care app of CFE SSB, the Play publisher for Comisión Federal de Electricidad, Mexico's federal electricity utility. Residential and small-business customers sign in with email and password, recover a forgotten password, or confirm an email one-time code, then land on a dashboard of the service numbers they manage. From there they open current and past receipts, pay with a Visa, Mastercard or American Express card kept on file, run a mid-cycle consumption simulator, file a reporte de no luz, book a slot at a Centro de Atención a Clientes, start a new-service contracting request, switch the account to paperless billing, manage saved cards, read in-app messages, and file an anti-corruption complaint about CFE field staff. The client is Spanish-language and nationwide — the official CFE consumer front rather than a competing utility — and sits beside other Mexican state-service apps. Google Play lists it at 4.8 stars.

Titular and tarifa rows on an RPU snapshot pin the holder name, tariff class, saldo, last reading and last consumption to one Mexican service number, while each factura period carries kwh, importe, importePendiente and fechaVencimiento. Mid-cycle simulator rows expose consumoActual versus importeFinalPeriodo; outage tickets add etaHours, folio and estatus; CAC booking returns horaSlot and cveCac; card-on-file charges come back with autorizacion and transactionId.

Energy-desk and billing teams can watch restoration clocks, reconcile kWh against pesos billed, and feed CAC hours into appointment bots. openData Studio turns that surface into callable open data.

Screenshots

API surface

Request/response examples are illustrative, reconstructed from the app's interface — not a live capture.

Mint access token
POST /v1/auth/correo/sesion osint
Exchanges the holder's email and password for the access_token that gates every later RPU, bill, payment and outage call.
Auth: None on this call. Email and password (or a refresh_token) mint access_token, used as Authorization: Bearer on later calls.
- email
- password
- grant_type
- access_token
- refresh_token
- created_at
- expires_in
- mustChangePassword
```
POST /v1/auth/correo/sesion HTTP/1.1
Content-Type: application/json

{
  "email": "[email protected]",
  "password": "********",
  "grant_type": "password"
}
```
```
{
  "access_token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session",
  "refresh_token": "rt-cfe-7c11",
  "created_at": "2026-10-17T08:12:04-06:00",
  "expires_in": 3600,
  "mustChangePassword": false
}
```
Request email OTP
POST /v1/auth/correo/otp osint
Sends a one-time codigo to the email on the CFE account so a later verify step can mint a session without the stored password.
Auth: None. Registered email identifies the holder; the one-time codigo is consumed by a follow-up verify call before a session is minted.
- email
- estado
- expiraEnMinutos
- mensaje
```
POST /v1/auth/correo/otp HTTP/1.1
Content-Type: application/json

{
  "email": "[email protected]"
}
```
```
{
  "estado": "ENVIADO",
  "expiraEnMinutos": 10,
  "mensaje": "Codigo enviado al correo"
}
```

List linked service numbers

GET /v1/servicios opendata

Returns every RPU the signed-in holder has linked, with an optional alias and the latest facturaServicio balance row shown on ServicesActivity.

Auth: Bearer access_token from POST /v1/auth/correo/sesion.

rpu
alias
facturaServicio
importe
importePendiente
periodo
estado

GET /v1/servicios HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session

{
  "servicios": [
    {
      "rpu": "123456789012",
      "alias": "Casa Roma Norte",
      "facturaServicio": [
        {
          "importe": 842.5,
          "importePendiente": 842.5,
          "periodo": "2026-09",
          "estado": "PENDIENTE"
        }
      ]
    }
  ]
}

Service-number snapshot

GET /v1/servicios/{rpu} opendata

Returns the signed-in RPU snapshot used on the dashboard: holder, tariff, address, saldo, reconnection status and last reading/consumption.

Auth: Bearer access_token from POST /v1/auth/correo/sesion. Scoped to a linked rpu.

rpu
cuenta
titular
tarifa
localizacion.direccion
saldo
cobranza
estado
estadoFacturacion
estatusReconexion
importeReconexion
facturaElectronica
indiceConsumo
ultimaLectura
ultimoConsumo
facturas

GET /v1/servicios/123456789012 HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session

{
  "rpu": "123456789012",
  "cuenta": "0011592481",
  "titular": "MARIA LOPEZ HERNANDEZ",
  "tarifa": "1C",
  "localizacion": {
    "direccion": "CALLE DURANGO 123, ROMA NORTE, CUAUHTEMOC, CDMX"
  },
  "saldo": 842.5,
  "cobranza": "NORMAL",
  "estado": "ACTIVO",
  "estadoFacturacion": "FACTURADO",
  "estatusReconexion": "N/A",
  "importeReconexion": 0,
  "facturaElectronica": true,
  "indiceConsumo": 1.12,
  "ultimaLectura": 45821,
  "ultimoConsumo": 312,
  "facturas": [
    {
      "periodo": "2026-09",
      "importe": 842.5,
      "estado": "PENDIENTE"
    }
  ]
}

List electricity bills

GET /v1/servicios/{rpu}/facturas openfinance

Pages the RPU factura history used by ReceiptActivity: billed kWh, pesos due, window dates and pending amount.

Auth: Bearer access_token from POST /v1/auth/correo/sesion.

rpu
periodo
fechaDesde
fechaHasta
fechaVencimiento
kwh
importe
importePendiente
estado

GET /v1/servicios/123456789012/facturas?limit=12 HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session

{
  "rpu": "123456789012",
  "facturas": [
    {
      "periodo": "2026-09",
      "fechaDesde": "2026-08-16",
      "fechaHasta": "2026-09-15",
      "fechaVencimiento": "2026-10-05",
      "kwh": 312,
      "importe": 842.5,
      "importePendiente": 842.5,
      "estado": "PENDIENTE"
    }
  ]
}

Charge a bill to a saved card

POST /v1/pagos openfinance

Charges the selected factura to a tokenised card and returns the autorizacion, voucher totals and comprobante folio.

Auth: Bearer access_token from POST /v1/auth/correo/sesion.

rpu
periodo
importe
medioPagoId
token
transactionId
autorizacion
fecha
serieFolioComprobante
servicio
voucher.total
voucher.saldoRedimidoPesos

POST /v1/pagos HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session
Content-Type: application/json

{
  "rpu": "123456789012",
  "periodo": "2026-09",
  "importe": 842.5,
  "medioPagoId": "card-visa-4411",
  "token": "tok_cfe_visa_4411"
}

{
  "transactionId": "txn-9f21c4",
  "autorizacion": "884221",
  "fecha": "2026-10-17T09:04:11-06:00",
  "importe": 842.5,
  "medioPagoId": "card-visa-4411",
  "periodo": "2026-09",
  "serieFolioComprobante": "A-1048821",
  "servicio": "123456789012",
  "voucher": {
    "total": 842.5,
    "saldoRedimidoPesos": 0
  }
}

List saved cards

GET /v1/tarjetas openfinance

Returns tokenised cards on file (Visa, Mastercard, American Express) with last4, BIN, recurrent-charge and points flags.

Auth: Bearer access_token from POST /v1/auth/correo/sesion.

id
alias
last4
bin
cardType
tipo
token
permiteCargosRecurrentes
permitePagoPuntos
fechaCreacion
fechaActualizacion

GET /v1/tarjetas HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session

{
  "tarjetas": [
    {
      "id": "card-visa-4411",
      "alias": "Visa personal",
      "last4": "4411",
      "bin": "415231",
      "cardType": "VISA",
      "tipo": "CREDITO",
      "token": "tok_cfe_visa_4411",
      "permiteCargosRecurrentes": true,
      "permitePagoPuntos": false,
      "fechaCreacion": "2025-03-12T11:02:00-06:00",
      "fechaActualizacion": "2026-09-01T18:40:00-06:00"
    }
  ]
}

Mid-cycle consumption simulator
GET /v1/servicios/{rpu}/simulador opendata
Returns the SimulatorActivity projection of kWh and pesos so far versus the estimated close of the billing period.
Auth: Bearer access_token from POST /v1/auth/correo/sesion.
- rpu
- consumoActual
- consumoFinalPeriodo
- importeActual
- importeFinalPeriodo
- indiceConsumo
```
GET /v1/servicios/123456789012/simulador HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session
```
```
{
  "rpu": "123456789012",
  "consumoActual": 188,
  "consumoFinalPeriodo": 320,
  "importeActual": 410.2,
  "importeFinalPeriodo": 860.0,
  "indiceConsumo": 1.08
}
```

Outage reports for a service number

GET /v1/servicios/{rpu}/reportes opendata

Returns whether a no-luz report is allowed on the RPU plus open tickets with ETA hours and SICOSS-style seguimiento status.

Auth: Bearer access_token from POST /v1/auth/correo/sesion.

rpu
permitidos
reclamacion
servicioActivo
codigo
tipo
detalle
estatus
etaHours
activa
fechaCreacion
folio
servicio
solicitado
ultimaModificacion

GET /v1/servicios/123456789012/reportes HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session

{
  "rpu": "123456789012",
  "permitidos": true,
  "reclamacion": false,
  "servicioActivo": false,
  "reportes": [
    {
      "codigo": "NL-2026-441902",
      "tipo": "NO_LUZ",
      "detalle": "Sin suministro en toda la vivienda",
      "estatus": "EN_ATENCION",
      "etaHours": 4,
      "activa": true,
      "fechaCreacion": "2026-10-17T07:40:00-06:00",
      "rpu": "123456789012"
    }
  ],
  "seguimiento": {
    "folio": "NL-2026-441902",
    "estatus": "EN_ATENCION",
    "servicio": "123456789012",
    "solicitado": "2026-10-17T07:40:00-06:00",
    "tipo": "NO_LUZ",
    "ultimaModificacion": "2026-10-17T08:10:00-06:00"
  }
}

Nearby customer-service centres

GET /v1/cac/centros opendata

Lists CFE Centros de Atención a Clientes near a postcode or coordinate, with hours, distance and settlement name.

Auth: Bearer access_token from POST /v1/auth/correo/sesion.

id
cveCAC
nombreAsentamiento
tipoAsentamiento
direccion
codigoPostal
municipio
entidadFederativa
latitud
longitud
distanciaKm
horarioLunesAViernes
ultimaSincronizacion

GET /v1/cac/centros?codigoPostal=06700&latitud=19.419&longitud=-99.162 HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session

{
  "centros": [
    {
      "id": "cac-09015",
      "cveCAC": "09015",
      "nombreAsentamiento": "Roma Norte",
      "tipoAsentamiento": "Colonia",
      "direccion": "Av. Insurgentes Sur 123",
      "codigoPostal": "06700",
      "municipio": "Cuauhtemoc",
      "entidadFederativa": "CDMX",
      "latitud": 19.4194,
      "longitud": -99.1621,
      "distanciaKm": 1.2,
      "horarioLunesAViernes": "08:00-16:00",
      "ultimaSincronizacion": "2026-10-16T22:00:00-06:00"
    }
  ]
}

Book a CAC appointment

POST /v1/citas opendata

Books a CAC slot for a trámite on the given RPU and returns the folio, hour slot and cancel/update flags.

Auth: Bearer access_token from POST /v1/auth/correo/sesion.

rpu
cveCac
fecha_cita
hora_cita
id_tramite
nombre
correo
telefono
id
folio
centroAtencionId
centroAtencionNombre
fecha
horaSlot
fechaHoraCita
numeroServicio
tramiteId
clienteCorreo
estado
puedeActualizar
puedeCancelar

POST /v1/citas HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session
Content-Type: application/json

{
  "rpu": "123456789012",
  "cveCac": "09015",
  "fecha_cita": "2026-10-21",
  "hora_cita": "10:30",
  "id_tramite": "TR-ALTA",
  "nombre": "Maria Lopez Hernandez",
  "correo": "[email protected]",
  "telefono": "5512345678"
}

{
  "id": "cita-77821",
  "folio": "CAC-2026-77821",
  "cveCac": "09015",
  "centroAtencionId": "cac-09015",
  "centroAtencionNombre": "CAC Roma Norte",
  "fecha": "2026-10-21",
  "horaSlot": "10:30",
  "fechaHoraCita": "2026-10-21T10:30:00-06:00",
  "numeroServicio": "123456789012",
  "tramiteId": "TR-ALTA",
  "clienteCorreo": "[email protected]",
  "estado": "AGENDADA",
  "puedeActualizar": true,
  "puedeCancelar": true
}

Contracting folio status

GET /v1/folios/{folio} opendata

Returns the HowToContract / Contratacion folio: step, rejected documents, estimated wait and holder address.

Auth: Bearer access_token from POST /v1/auth/correo/sesion.

folio
titular
direccionServicio
estado
paso
fechaSolicitud
tiempoEstimado
tiempoEstimadoNota
documentosRechazados
motivoCancelacion
mensaje

GET /v1/folios/CT-2026-009184 HTTP/1.1
Authorization: Bearer eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.session

{
  "folio": "CT-2026-009184",
  "titular": "MARIA LOPEZ HERNANDEZ",
  "direccionServicio": "CALLE DURANGO 123, ROMA NORTE, CUAUHTEMOC, CDMX",
  "estado": "EN_REVISION",
  "paso": "DOCUMENTOS",
  "fechaSolicitud": "2026-10-02",
  "tiempoEstimado": "10 dias habiles",
  "tiempoEstimadoNota": "Sujeto a inspeccion en sitio",
  "documentosRechazados": [],
  "motivoCancelacion": null,
  "mensaje": "Documentacion en revision"
}

Where teams use this data

Outage-desk ETA feed
A municipal or building ops board polls no-luz tickets per RPU and shows etaHours, folio and estatus so staff know which supply points still have an active restoration clock.
Bill and kWh reconciliation
Finance bots pull factura rows (kwh, importe, importePendiente, periodo) against card charges (autorizacion, transactionId) to match pesos billed with pesos collected.
CAC appointment capacity
A scheduler reads nearby centros (cveCAC, horarioLunesAViernes, distanciaKm) and booked horaSlot rows to fill remaining trámite capacity without double-booking a centre.
New-service folio tracker
A contractor dashboard watches contracting folios for paso, documentosRechazados and tiempoEstimado so site teams know when documents bounce or an inspection window opens.

Frequently asked questions

How does CFE Contigo identify a supply point?

Each linked meter is an RPU with an optional alias. The snapshot adds titular, tarifa, cuenta, service address, saldo, last reading and last consumption for that number.

Which fields describe an unpaid bill?

A factura row carries periodo, fechaDesde, fechaHasta, fechaVencimiento, kwh, importe, importePendiente and estado. A successful card charge returns autorizacion, transactionId, serieFolioComprobante and voucher totals.

How are outages and CAC visits represented?

A no-luz ticket exposes codigo, etaHours, estatus and a seguimiento folio. A Centro de Atención a Clientes is a cveCAC with hours and coordinates; a booked visit returns horaSlot, folio and cancel/update flags.

What payment instruments appear on a successful charge?

Saved cards are Visa, Mastercard or American Express tokenised rows with last4, BIN, recurrent-charge and points flags. The charge itself is keyed by medioPagoId and the card token.

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More Utilities apps

Topics

CFE Contigo API
RPU CFE bill
importePendiente kwh
reporte no luz etaHours
CAC cita horaSlot
CFE card token last4
simulador consumoActual
folio contratacion CFE

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CFE Contigo RPU bills and outage data

Screenshots

API surface

Mint access token

Request email OTP

List linked service numbers

Service-number snapshot

List electricity bills

Charge a bill to a saved card

List saved cards

Mid-cycle consumption simulator

Outage reports for a service number

Nearby customer-service centres

Book a CAC appointment

Contracting folio status

Data categories

Where teams use this data

Outage-desk ETA feed

Bill and kWh reconciliation

CAC appointment capacity

New-service folio tracker

Frequently asked questions

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Need this app's data API integrated?

CFE Contigo RPU bills and outage data

Screenshots

API surface

Mint access token

Request email OTP

List linked service numbers

Service-number snapshot

List electricity bills

Charge a bill to a saved card

List saved cards

Mid-cycle consumption simulator

Outage reports for a service number

Nearby customer-service centres

Book a CAC appointment

Contracting folio status

Data categories

Where teams use this data

Outage-desk ETA feed

Bill and kWh reconciliation

CAC appointment capacity

New-service folio tracker

Frequently asked questions

Related apps

Apps similar to CFE Contigo

More Utilities apps

Adobe Scan AI PDF Scanner, OCR

All Languages Translator

Call Blocker - Blacklist

Enel São Paulo

Topics

Need this app's data API integrated?