J&T Express Indonesia Data API: coins, outlets, tickets

PT. Global Jet Express · Transport 2.5 ★

J&T Express Indonesia is the official customer app of J&T Express in Indonesia, published by PT. Global Jet Express (JET). Shoppers and small sellers track a waybill, book a single or batch pickup, look up freight before they ship, keep an address book, apply coupons, pay outstanding bills, and redeem member points. Sign-in is a phone OTP, a 6-digit PIN, or Google, after which the same account opens nearby drop-point maps, a J&T coin wallet that cashes out to a bound Indonesian bank, and help tickets. The app serves the Indonesian parcel market against JNE, SiCepat, Anteraja, Ninja Xpress and Lion Parcel, and it carries a 2.5-star rating from about 137,000 Google Play reviews.

Manage-coins snapshots split currentCoin into spendable availableCoinNum and cashbackCoinNum, gated by minCoinConfig and a cash-out terms flag (isRead, canWithdraw). Ledger pages filter coinPageDto by transactionType and selectRangeTime, stamping each IN/OUT/WITHDRAW row with waybillNo, operateCoin and createTime. A quote before payout returns exchangeAmount, withdrawFee and actualArrivalAmount for a chosen withdrawBankName/withdrawBankAccount; submitting it yields withdrawCode and withdrawStatus. Linked Indonesian banks carry bankCode, bankAccount and bankUserName (catalog rows add bankId and mappingWithdrawBankName).

Drop-point pins keyed by siteCode pair siteAddr with latitude/longitude, startBusinessTime/endBusinessTime and appCusOutletType; district filters reuse mappingProvince, mappingCity and mappingDistrict. Help tickets expose workOrderNo, the related waybillNo and statusChangeLogs when handlingOpinionsNoClosed is still true. A session mints accessToken, cusCode and userId after OTP, PIN or Google. Marketplace sellers and 3PLs plot those outlets onto pickup maps, finance bots reconcile coin cashback against shipped waybills, treasury checks the IDR quote before a BCA/Mandiri payout, and CX dashboards watch how long a complaint stayed OPEN — openData Studio turns that surface into callable open data.

Screenshots

API surface

The endpoints and request/response examples below are reconstructed from the app's interface — illustrative, not a live capture.

Find customer login method

POST /v1/session/login-options osint

Resolves whether a phone signs in with OTP or a 6-digit PIN (loginType, pinFlag) before the login screen.

Auth: None. The phone number is the lookup key before OTP or PIN.

phoneNumber
countryCode
areaCode
loginType
firstTypeName
secondTypeName
pinFlag
pinCodeFlag
smsType
cusCode

POST /v1/session/login-options HTTP/1.1
Content-Type: application/json

{
  "token": "",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "phoneNumber": "081234567890",
    "countryCode": "62",
    "areaCode": "+62"
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "loginType": "otp",
    "firstTypeName": "OTP",
    "secondTypeName": "PIN",
    "pinFlag": true,
    "pinCodeFlag": true,
    "smsType": "OTP",
    "cusCode": "CUS21090001"
  }
}

Send SMS verification code

POST /v1/session/sms-code osint

Sends the OTP used on the SMS verify screen (smsType OTP) for an Indonesian MSISDN.

Auth: None. Phone number plus smsType.

phoneNumber
smsType
countryCode
retryOver5Times

POST /v1/session/sms-code HTTP/1.1
Content-Type: application/json

{
  "token": "",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "phoneNumber": "081234567890",
    "smsType": "OTP",
    "countryCode": "62"
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "retryOver5Times": false,
    "smsType": "OTP",
    "phoneNumber": "081234567890"
  }
}

Captcha switch before OTP
POST /v1/session/captcha-gate osint
Tells the login screen whether Tencent TCaptcha must run (isOpen) before the SMS OTP is sent; the widget returns ticket and randstr.
Auth: None. Called before SMS OTP; a true isOpen flag then opens Tencent TCaptcha (ticket, randstr).
- isOpen
- ticket
- randstr
```
POST /v1/session/captcha-gate HTTP/1.1
Content-Type: application/json

{
  "token": "",
  "deviceId": "a1b2c3d4e5f6",
  "params": {}
}
```
```
{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "isOpen": true
  }
}
```

Customer common login

POST /v1/session/customer-token osint

Mints the customer session (accessToken, cusCode, userId) after OTP or PIN on the login screen.

Auth: None. Phone plus verifyCode (OTP) or pinCode; response accessToken is the session.

phoneNumber
verifyCode
pinCode
smsType
loginType
deviceId
deviceNo
accessToken
token
cusCode
userId
pinCodeFlag
sessionId

POST /v1/session/customer-token HTTP/1.1
Content-Type: application/json

{
  "token": "",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "phoneNumber": "081234567890",
    "verifyCode": "123456",
    "pinCode": "",
    "smsType": "OTP",
    "loginType": "otp",
    "deviceId": "a1b2c3d4e5f6",
    "deviceNo": "a1b2c3d4e5f6"
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "accessToken": "<accessToken>",
    "token": "<accessToken>",
    "cusCode": "CUS21090001",
    "userId": "100861001",
    "phoneNumber": "081234567890",
    "loginType": "otp",
    "pinCodeFlag": true,
    "sessionId": "sess-9f3a"
  }
}

Google sign-in

POST /v1/session/google-identity osint

Mints the customer session from a Google Sign-In idToken on the login screen.

Auth: None. Google idToken and serverAuthCode from Google Sign-In; response accessToken is the session.

idToken
serverAuthCode
displayName
email
emailAddress
deviceId
deviceNo
accessToken
token
cusCode
userId
loginType
pinCodeFlag
sessionId

POST /v1/session/google-identity HTTP/1.1
Content-Type: application/json

{
  "token": "",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "idToken": "<google-id-token>",
    "serverAuthCode": "<server-auth-code>",
    "displayName": "Budi Santoso",
    "email": "[email protected]",
    "emailAddress": "[email protected]",
    "deviceId": "a1b2c3d4e5f6",
    "deviceNo": "a1b2c3d4e5f6"
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "accessToken": "<accessToken>",
    "token": "<accessToken>",
    "cusCode": "CUS21090001",
    "userId": "100861001",
    "displayName": "Budi Santoso",
    "email": "[email protected]",
    "loginType": "google",
    "pinCodeFlag": true,
    "sessionId": "sess-9f3a"
  }
}

Set customer PIN

POST /v1/account/pin/set osint

Creates or rotates the 6-digit PIN used on the PIN login screen (oldPinCode when changing).

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

cusCode
phoneNumber
pinCode
oldPinCode
pinCodeFlag
pinFlag

POST /v1/account/pin/set HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "cusCode": "CUS21090001",
    "phoneNumber": "081234567890",
    "pinCode": "147258",
    "oldPinCode": ""
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "pinCodeFlag": true,
    "pinFlag": true,
    "cusCode": "CUS21090001"
  }
}

Insert referral code

POST /v1/account/referral opendata

Binds a friend's referral code on the post-sign-in referral screen.

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

cusCode
referralCode
oldReferralCode

POST /v1/account/referral HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "cusCode": "CUS21090001",
    "referralCode": "JTBUDI88",
    "oldReferralCode": ""
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "referralCode": "JTBUDI88",
    "cusCode": "CUS21090001",
    "oldReferralCode": ""
  }
}

Current coin balance

POST /v1/wallet/coins/snapshot openfinance

Returns the signed-in customer's J&T coin wallet snapshot shown on the manage-coins screen.

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

cusCode
currentCoin
availableCoinNum
cashbackCoinNum
totalCoinNum
minCoinConfig

POST /v1/wallet/coins/snapshot HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "cusCode": "CUS21090001"
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "currentCoin": 12500,
    "availableCoinNum": 11800,
    "cashbackCoinNum": 700,
    "totalCoinNum": 12500,
    "minCoinConfig": 1000,
    "cusCode": "CUS21090001"
  }
}

Coin ledger page

POST /v1/wallet/coins/ledger openfinance

Pages the coin ledger (in/out/withdraw) filterable by transactionType and selectRangeTime.

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

cusCode
coinPageDto
transactionType
transactionTypeList
selectRangeTime
startTime
endTime
coinNum
operateCoin
waybillNo
createTime
withdrawStatus
orderId

POST /v1/wallet/coins/ledger HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "cusCode": "CUS21090001",
    "coinPageDto": {
      "transactionType": "ALL",
      "transactionTypeList": [
        "IN",
        "OUT",
        "WITHDRAW"
      ],
      "selectRangeTime": "0-60",
      "startTime": "2026-09-01 00:00:00",
      "endTime": "2026-10-11 23:59:59",
      "page": 1,
      "pageSize": 20
    }
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "list": [
      {
        "coinNum": 250,
        "operateCoin": 250,
        "transactionType": "IN",
        "waybillNo": "JT1234567890ID",
        "createTime": "2026-10-02 14:21:03",
        "withdrawStatus": "",
        "orderId": "ORD-88921"
      }
    ],
    "page": 1,
    "pageSize": 20,
    "total": 36
  }
}

Coin withdraw fee quote

POST /v1/wallet/coins/payout-quote openfinance

Quotes IDR cash-out of J&T coins (exchangeAmount, withdrawFee, actualArrivalAmount) before the withdrawal is submitted.

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

cusCode
operateCoin
exchangeAmount
taxFee
withdrawFee
actualArrivalAmount
minCoinConfig
withdrawBankName
withdrawBankAccount
mappingWithdrawBankName

POST /v1/wallet/coins/payout-quote HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "cusCode": "CUS21090001",
    "operateCoin": 5000,
    "withdrawBankAccount": "1234567890",
    "withdrawBankName": "BCA"
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "operateCoin": 5000,
    "exchangeAmount": 50000,
    "taxFee": 0,
    "withdrawFee": 2500,
    "actualArrivalAmount": 47500,
    "minCoinConfig": 1000,
    "withdrawBankName": "BCA",
    "withdrawBankAccount": "1234567890",
    "mappingWithdrawBankName": "Bank Central Asia"
  }
}

Operate coin withdrawal

POST /v1/wallet/coins/payouts openfinance

Submits a coin-to-bank cash-out and returns withdrawCode plus withdrawStatus.

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

cusCode
operateCoin
withdrawAmount
withdrawFee
withdrawBankName
withdrawBankAccount
bankUserName
pinCode
withdrawCode
withdrawStatus
actualArrivalAmount
createTime

POST /v1/wallet/coins/payouts HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "cusCode": "CUS21090001",
    "operateCoin": 5000,
    "withdrawAmount": 50000,
    "withdrawFee": 2500,
    "withdrawBankName": "BCA",
    "withdrawBankAccount": "1234567890",
    "bankUserName": "BUDI SANTOSO",
    "pinCode": "147258"
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "withdrawCode": "WD-20261011-8891",
    "withdrawStatus": "PENDING",
    "operateCoin": 5000,
    "withdrawAmount": 50000,
    "actualArrivalAmount": 47500,
    "createTime": "2026-10-11 09:14:22"
  }
}

Coin withdrawal detail

POST /v1/wallet/coins/payouts/detail openfinance

Returns one cash-out request (withdrawStatus, actualArrivalAmount) for the withdrawal-detail screen.

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

cusCode
withdrawCode
withdrawStatus
operateCoin
withdrawAmount
withdrawFee
actualArrivalAmount
withdrawBankName
withdrawBankAccount
bankUserName
createTime

POST /v1/wallet/coins/payouts/detail HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "cusCode": "CUS21090001",
    "withdrawCode": "WD-20261011-8891"
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "withdrawCode": "WD-20261011-8891",
    "withdrawStatus": "PENDING",
    "operateCoin": 5000,
    "withdrawAmount": 50000,
    "withdrawFee": 2500,
    "actualArrivalAmount": 47500,
    "withdrawBankName": "BCA",
    "withdrawBankAccount": "1234567890",
    "bankUserName": "BUDI SANTOSO",
    "createTime": "2026-10-11 09:14:22"
  }
}

Catalog of withdraw banks

POST /v1/wallet/banks/catalog openfinance

Lists Indonesian banks that can receive coin withdrawals (bankCode, bankName, bankImg).

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

bankName
bankId
bankCode
bankImg
mappingWithdrawBankName

POST /v1/wallet/banks/catalog HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "bankName": ""
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "list": [
      {
        "bankId": "014",
        "bankCode": "CENAIDJA",
        "bankName": "BCA",
        "bankImg": "https://static.example.com/bank/bca.png",
        "mappingWithdrawBankName": "Bank Central Asia"
      }
    ]
  }
}

Customer's linked bank accounts

POST /v1/wallet/banks/linked openfinance

Returns bank accounts the customer already bound for coin cash-out.

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

cusCode
bankId
bankCode
bankName
bankAccount
bankUserName
bankImg
bankFileImg

POST /v1/wallet/banks/linked HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "cusCode": "CUS21090001"
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "list": [
      {
        "bankId": "014",
        "bankCode": "CENAIDJA",
        "bankName": "BCA",
        "bankAccount": "1234567890",
        "bankUserName": "BUDI SANTOSO",
        "bankImg": "https://static.example.com/bank/bca.png",
        "bankFileImg": ""
      }
    ]
  }
}

Bind withdraw bank account

POST /v1/wallet/banks/link openfinance

Binds an Indonesian bank account for coin cash-out after PIN confirm on the add-bank screen.

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

cusCode
pinCode
appBindBankDto
bankId
bankCode
bankName
bankAccount
bankUserName
bankImg
bankFileImg

POST /v1/wallet/banks/link HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "cusCode": "CUS21090001",
    "pinCode": "147258",
    "appBindBankDto": {
      "bankId": "014",
      "bankCode": "CENAIDJA",
      "bankName": "BCA",
      "bankAccount": "1234567890",
      "bankUserName": "BUDI SANTOSO",
      "bankImg": "https://static.example.com/bank/bca.png",
      "bankFileImg": ""
    }
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "bankId": "014",
    "bankCode": "CENAIDJA",
    "bankName": "BCA",
    "bankAccount": "1234567890",
    "bankUserName": "BUDI SANTOSO",
    "cusCode": "CUS21090001"
  }
}

Nearby drop points by GPS

POST /v1/outlets/nearby opendata

Lists nearby J&T drop points/outlets for the nearby map, with hours and distance.

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

latitude
longitude
localLatitude
localLongitude
siteCode
siteName
siteAddr
sitePhone
siteLeader
siteUrl
distance
startBusinessTime
endBusinessTime
businesshours
street
appCusOutletName
appCusOutletType
mappingCity
mappingProvince
mappingDistrict
postalCode

POST /v1/outlets/nearby HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "latitude": -6.2088,
    "longitude": 106.8456,
    "localLatitude": -6.2088,
    "localLongitude": 106.8456
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "list": [
      {
        "siteCode": "CGK001",
        "siteName": "J&T Drop Point Menteng",
        "siteAddr": "Jl. Menteng Raya No. 12, Jakarta Pusat",
        "sitePhone": "0213900000",
        "siteLeader": "Andi",
        "siteUrl": "",
        "latitude": -6.1967,
        "longitude": 106.8326,
        "distance": 1.4,
        "startBusinessTime": "08:00",
        "endBusinessTime": "20:00",
        "businesshours": "08:00-20:00",
        "street": "Jl. Menteng Raya No. 12",
        "appCusOutletName": "Drop Point Menteng",
        "appCusOutletType": "DROP_POINT",
        "mappingCity": "Jakarta Pusat",
        "mappingProvince": "DKI Jakarta",
        "mappingDistrict": "Menteng",
        "postalCode": "10310"
      }
    ]
  }
}

Drop points by city district

POST /v1/outlets/by-district opendata

Lists drop points for a province/city/district picked on the city-area list.

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

mappingProvince
mappingCity
mappingDistrict
mappingCountyarea
cityID
siteCode
siteName
siteAddr
sitePhone
latitude
longitude
appCusOutletType
startBusinessTime
endBusinessTime
postalCode

POST /v1/outlets/by-district HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "mappingProvince": "DKI Jakarta",
    "mappingCity": "Jakarta Pusat",
    "mappingDistrict": "Menteng",
    "mappingCountyarea": "Menteng",
    "cityID": "JK01"
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "list": [
      {
        "siteCode": "CGK001",
        "siteName": "J&T Drop Point Menteng",
        "siteAddr": "Jl. Menteng Raya No. 12, Jakarta Pusat",
        "sitePhone": "0213900000",
        "latitude": -6.1967,
        "longitude": 106.8326,
        "appCusOutletType": "DROP_POINT",
        "startBusinessTime": "08:00",
        "endBusinessTime": "20:00",
        "mappingCity": "Jakarta Pusat",
        "mappingDistrict": "Menteng",
        "cityID": "JK01",
        "postalCode": "10310"
      }
    ]
  }
}

Help FAQ list

POST /v1/help/articles opendata

Returns grouped FAQ articles for the help-center screen (faqCode, title, content).

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

lang
faqList
faqCode
title
content
groupName

POST /v1/help/articles HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "lang": "EN"
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "faqList": [
      {
        "faqCode": "FAQ-TRACK-01",
        "title": "How do I track a shipment?",
        "content": "Enter the waybill number on the tracking screen.",
        "groupName": "Tracking"
      }
    ]
  }
}

Work-order ticket list

POST /v1/support/tickets opendata

Pages the customer's help tickets (workOrderNo, waybillNo, open handling opinions).

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

cusCode
handlingOpinionsNoClosed
workOrderNo
waybillNo
orderId
status
creatorPhone
groupName
createTime
title

POST /v1/support/tickets HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "cusCode": "CUS21090001",
    "page": 1,
    "pageSize": 20,
    "handlingOpinionsNoClosed": true
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "list": [
      {
        "workOrderNo": "WO-20261009-441",
        "waybillNo": "JT1234567890ID",
        "orderId": "ORD-88921",
        "status": "OPEN",
        "handlingOpinionsNoClosed": true,
        "creatorPhone": "081234567890",
        "groupName": "Delivery",
        "createTime": "2026-10-09 11:02:18",
        "title": "Failed delivery attempt"
      }
    ],
    "page": 1,
    "total": 4
  }
}

Work-order ticket detail

POST /v1/support/tickets/detail opendata

Returns one ticket with statusChangeLogs for the ticket-detail screen.

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

workOrderNo
cusCode
waybillNo
orderId
status
title
content
creatorPhone
groupName
handlingOpinionsNoClosed
statusChangeLogs
createTime

POST /v1/support/tickets/detail HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "workOrderNo": "WO-20261009-441",
    "cusCode": "CUS21090001"
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "workOrderNo": "WO-20261009-441",
    "waybillNo": "JT1234567890ID",
    "orderId": "ORD-88921",
    "status": "OPEN",
    "title": "Failed delivery attempt",
    "content": "Courier could not reach the recipient.",
    "creatorPhone": "081234567890",
    "groupName": "Delivery",
    "handlingOpinionsNoClosed": true,
    "statusChangeLogs": [
      {
        "status": "OPEN",
        "createTime": "2026-10-09 11:02:18"
      }
    ],
    "createTime": "2026-10-09 11:02:18"
  }
}

Check customer PIN

POST /v1/account/pin/verify osint

Validates the 6-digit PIN on the PIN login screen before coin cash-out or bank bind.

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

cusCode
phoneNumber
pinCode
pinCodeFlag
pinFlag

POST /v1/account/pin/verify HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "cusCode": "CUS21090001",
    "phoneNumber": "081234567890",
    "pinCode": "147258"
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "pinCodeFlag": true,
    "pinFlag": true,
    "cusCode": "CUS21090001"
  }
}

Change customer phone number

POST /v1/account/phone/rebind osint

Rebinds the signed-in customer's MSISDN on the safe-setting screen after SMS verify.

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

cusCode
phoneNumber
verifyCode
smsType
userId

POST /v1/account/phone/rebind HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "cusCode": "CUS21090001",
    "phoneNumber": "081298765432",
    "verifyCode": "654321",
    "smsType": "OTP"
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "cusCode": "CUS21090001",
    "phoneNumber": "081298765432",
    "userId": "100861001"
  }
}

Unbind withdraw bank account

POST /v1/wallet/banks/unlink openfinance

Removes a previously bound cash-out bank after PIN confirm on the bank list screen.

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

cusCode
pinCode
bankId
bankCode
bankAccount

POST /v1/wallet/banks/unlink HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "cusCode": "CUS21090001",
    "pinCode": "147258",
    "bankId": "014",
    "bankCode": "CENAIDJA",
    "bankAccount": "1234567890"
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "cusCode": "CUS21090001",
    "bankAccount": "1234567890",
    "bankCode": "CENAIDJA",
    "bankId": "014"
  }
}

Coin withdrawal terms unread flag
POST /v1/wallet/coins/terms-status openfinance
Tells the manage-coins screen whether the customer has accepted coin-cash-out terms (isRead / judgeIsRead) before a withdrawal is allowed (canWithdraw).
Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.
- cusCode
- isRead
- judgeIsRead
- canWithdraw
```
POST /v1/wallet/coins/terms-status HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "cusCode": "CUS21090001"
  }
}
```
```
{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "isRead": false,
    "judgeIsRead": false,
    "canWithdraw": false,
    "cusCode": "CUS21090001"
  }
}
```

Coin withdrawal terms body

POST /v1/wallet/coins/terms openfinance

Returns the coin-cash-out terms body shown on the terms screen (content) together with the current isRead flag.

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

cusCode
content
isRead

POST /v1/wallet/coins/terms HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "cusCode": "CUS21090001"
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "content": "J&T coin cash-out terms…",
    "isRead": false,
    "cusCode": "CUS21090001"
  }
}

Mark coin withdrawal terms read

POST /v1/wallet/coins/terms-ack openfinance

Records that the customer accepted coin-cash-out terms so canWithdraw flips true on the next terms-status check.

Auth: Customer session: JSON body field token (accessToken issued at sign-in), plus method/params envelope and deviceId.

cusCode
isRead
canWithdraw

POST /v1/wallet/coins/terms-ack HTTP/1.1
Content-Type: application/json

{
  "token": "<accessToken>",
  "deviceId": "a1b2c3d4e5f6",
  "params": {
    "cusCode": "CUS21090001"
  }
}

{
  "code": "1",
  "success": true,
  "message": "ok",
  "flag": true,
  "data": {
    "isRead": true,
    "canWithdraw": true,
    "cusCode": "CUS21090001"
  }
}

Where teams use this data

Pickup-network coverage map
A 3PL or marketplace plots siteCode, siteAddr, latitude/longitude and startBusinessTime/endBusinessTime from the GPS and district locators so sellers see which J&T drop points are open near a pickup.
Seller coin reconciliation
Finance bots pull currentCoin and availableCoinNum, then page coinPageDto rows (waybillNo, operateCoin, transactionType) to match cashback against shipped parcels.
Payout-rail verification
Before a cash-out, treasury checks linked bank rows (bankAccount, bankUserName, bankCode) and the coin-to-IDR quote (withdrawFee, actualArrivalAmount) so IDR lands on the right BCA/Mandiri account.
Support-ticket SLA watch
A CX dashboard pages handlingOpinionsNoClosed tickets and reads statusChangeLogs on each ticket detail to see how long a waybill complaint stayed OPEN.

Frequently asked questions

How does J&T Express Indonesia authenticate customers?

A login-method lookup tells the app whether a phone uses OTP or a 6-digit PIN (loginType, pinFlag). An SMS code is issued, then a common login — or a Google idToken exchange — returns accessToken, cusCode and userId. Later calls send that token in a JSON body field named token, together with a method/params envelope.

What coin-wallet fields can I read?

The wallet snapshot returns currentCoin, availableCoinNum, cashbackCoinNum and minCoinConfig. A paged ledger lists waybillNo, operateCoin and transactionType; a cash-out quote returns exchangeAmount, withdrawFee and actualArrivalAmount before the withdrawal is submitted as withdrawCode/withdrawStatus.

Can I list J&T drop points and linked banks?

Yes. A GPS locator takes latitude/longitude and returns siteCode, siteAddr, distance and startBusinessTime/endBusinessTime; a district locator filters the same outlet cards by mappingProvince, mappingCity and mappingDistrict. Bound cash-out banks expose bankCode, bankAccount and bankUserName.

Are these public developer APIs?

No. They are first-party calls the signed-in customer app makes. They require the customer's accessToken except for the login, OTP and captcha-gate methods.

Apps similar to J&T Express Indonesia

JNE Express — JNE Express (PT Tiki Jalur Nugraha Ekakurir) is a Jakarta courier founded in 1990 that tracks shipments and quotes rates for nationwide Indonesian parcels, the long-running domestic alternative to J&T.
SiCepat Ekspres — SiCepat Ekspres is an Indonesian logistics company founded in 2014 whose site and app track a waybill, book a pickup, look up postage, and sell BEST next-day, regular, HALU economy and COD products.
Anteraja — Anteraja is the parcel brand of PT Tri Adi Bersama, a Jakarta logistics unit of Adi Sarana Armada founded in March 2019 that sells next-day, same-day and regular deliveries through its customer app.
Ninja Xpress — Ninja Xpress is Ninja Van's Indonesian last-mile brand; the Singapore courier, founded in 2014, runs hub-and-spoke parcel delivery in Indonesia and works with Tokopedia, Lazada and Shopee.
Lion Parcel — Lion Parcel is PT Lion Express, the Lion Air Group courier founded in 2013 that books economy or express parcels with COD across Indonesia and more than 50 countries.
TIKI — TIKI (Titipan Kilat) is an Indonesian courier whose site tracks a waybill, quotes postage and books same-day, overnight, regular, economy, trucking and international parcels.
Pos Indonesia — Pos Indonesia is the state-owned postal operator that runs PosAja for letters and packages plus a national counter network, the public-post alternative to private J&T waybills.
DHL Express Mobile — DHL Express Mobile is the official DHL Android client for shipment tracking, the time-definite international express app Indonesian senders run next to a domestic J&T waybill.

More Transport apps

Topics

J&T Express Indonesia API
J&T coin wallet
J&T drop point locator
J&T work order tickets
J&T coin cash-out IDR
PT Global Jet Express data

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J&T Express Indonesia Data API: coins, outlets, tickets

Screenshots

API surface

Find customer login method

Send SMS verification code

Captcha switch before OTP

Customer common login

Google sign-in

Set customer PIN

Insert referral code

Current coin balance

Coin ledger page

Coin withdraw fee quote

Operate coin withdrawal

Coin withdrawal detail

Catalog of withdraw banks

Customer's linked bank accounts

Bind withdraw bank account

Nearby drop points by GPS

Drop points by city district

Help FAQ list

Work-order ticket list

Work-order ticket detail

Check customer PIN

Change customer phone number

Unbind withdraw bank account

Coin withdrawal terms unread flag

Coin withdrawal terms body

Mark coin withdrawal terms read

Data categories

Where teams use this data

Pickup-network coverage map

Seller coin reconciliation

Payout-rail verification

Support-ticket SLA watch

Frequently asked questions

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